1. Acceptance of terms
These Terms of Use govern your access to and use of the Pristine Hospital website (the “Site”). By accessing or using the Site, you accept these terms in full. If you do not agree, please do not use the Site.
2. Use of the Site
You may use the Site for lawful, personal, non-commercial purposes: to learn about our services, request appointments and contact us. You agree not to misuse the Site, not to submit false or misleading information, and not to attempt to disrupt or gain unauthorised access to its systems.
3. No medical advice
The content on this Site is provided for general information only. It is not medical advice, does not create a doctor–patient relationship, and must not be relied upon for diagnosis, treatment or any health-related decision. Always consult a qualified healthcare professional for advice specific to your condition. In an emergency, contact the emergency services or visit our emergency department.
4. Appointments are requests
Booking an appointment through this Site constitutes a request, not a confirmed booking. Appointments are confirmed only when acknowledged by the hospital or the relevant consultant. We will do our best to accommodate your preferred time, but availability is not guaranteed.
5. Intellectual property
All content on this Site, including text, graphics, logos and images, is owned by or licensed to Pristine Hospital and is protected by applicable laws. You may not copy, reproduce or redistribute it without our prior written permission, except as permitted by law.
6. Third-party links & services
The Site may link to, or integrate, third-party services (for example, booking or mapping tools). We are not responsible for the content, availability or practices of those third parties, and your use of them is subject to their own terms and policies.
7. Limitation of liability
To the fullest extent permitted by law, Pristine Hospital is not liable for any indirect, incidental or consequential damages arising from your use of, or inability to use, the Site. The Site is provided on an “as is” and “as available” basis. Nothing in these terms limits liability that cannot be excluded under applicable law.
8. Changes to these terms
We may revise these terms from time to time. The current version will always be posted on this page with an updated date. Continued use of the Site after a change constitutes acceptance of the revised terms.
9. Contact
If you have any questions about these terms, please reach us through our contact page.